Overblast
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Compare Overblast, row by row

Pick up to three and see them next to Overblast: the channels, the AI agent, the phone, tasks, shared documents, websites, the API and the starting price. Every fact about another company comes from that company's own public pages, linked beside it with the day we read it.

Overblast and other customer messaging tools, row by row
WhatOverblastIntercomZendeskManychatTidiorespond.ioCrisp
Channels
WhatsAppYesMessages and WhatsApp callsYesOn all plans; charged per conversationSource for Intercom, WhatsApp, checked on 2026-09-25YesSocial messaging; Support-only plans need an add-onSource for Zendesk, WhatsApp, checked on 2026-09-25YesFrom the Pro planSource for Manychat, WhatsApp, checked on 2026-09-25YesListed on the pricing pageSource for Tidio, WhatsApp, checked on 2026-09-25YesWhatsApp Business Platform, on all plansSource for respond.io, WhatsApp, checked on 2026-09-25YesOn the Essentials and Plus plansSource for Crisp, WhatsApp, checked on 2026-09-25
InstagramYesMessages and commentsYesOn the Advanced and Expert plans; private messagesSource for Intercom, Instagram, checked on 2026-09-25YesInstagram Direct; Support-only plans need an add-onSource for Zendesk, Instagram, checked on 2026-09-25YesMessages and comment automationSource for Manychat, Instagram, checked on 2026-09-25YesInstagram messages in the Tidio inboxSource for Tidio, Instagram, checked on 2026-09-25YesOn all plansSource for respond.io, Instagram, checked on 2026-09-25YesMessages and stories, on Essentials and PlusSource for Crisp, Instagram, checked on 2026-09-25
Facebook MessengerYesMessages, comments and reviewsYesOn the Advanced and Expert plans; private messagesSource for Intercom, Facebook Messenger, checked on 2026-09-25YesSocial messaging channelSource for Zendesk, Facebook Messenger, checked on 2026-09-25YesListed as a channelSource for Manychat, Facebook Messenger, checked on 2026-09-25YesListed on the pricing pageSource for Tidio, Facebook Messenger, checked on 2026-09-25YesOn all plansSource for respond.io, Facebook Messenger, checked on 2026-09-25YesFrom the Mini planSource for Crisp, Facebook Messenger, checked on 2026-09-25
EmailYesYour address, your SMTP or oursYesEmail support channelSource for Intercom, Email, checked on 2026-09-25YesEmail and tickets, from the Support Team planSource for Zendesk, Email, checked on 2026-09-25YesFrom the Pro planSource for Manychat, Email, checked on 2026-09-25YesSeveral email inboxes can be connectedSource for Tidio, Email, checked on 2026-09-25YesGmail, Outlook and custom SMTP, on all plansSource for respond.io, Email, checked on 2026-09-25YesShared email inbox, from the Mini planSource for Crisp, Email, checked on 2026-09-25
Website chatYesA chat page or a widget, chat links and QR codesYesMessenger live chat, from the Essential planSource for Intercom, Website chat, checked on 2026-09-25YesMessaging and live chat, from Suite TeamSource for Zendesk, Website chat, checked on 2026-09-25Not listed on their sitePage checked for Manychat, Website chat, checked on 2026-09-25YesLive chat widget, on all plansSource for Tidio, Website chat, checked on 2026-09-25YesWebsite chat widget, on all plansSource for respond.io, Website chat, checked on 2026-09-25YesWebsite chat widget, on all plansSource for Crisp, Website chat, checked on 2026-09-25
Phone callsYesYour own extension of the Overblast shared lineYesIntercom Phone, inbound and outbound; usage-basedSource for Intercom, Phone calls, checked on 2026-09-25YesTelephony, from Suite TeamSource for Zendesk, Phone calls, checked on 2026-09-25Not listed on their sitePage checked for Manychat, Phone calls, checked on 2026-09-25Not listed on their sitePage checked for Tidio, Phone calls, checked on 2026-09-25YesVoice calling, on all plansSource for respond.io, Phone calls, checked on 2026-09-25YesVia partners (Aircall, Ringover, KrispCall)Source for Crisp, Phone calls, checked on 2026-09-25
TelegramYesMessagesYesThrough a Telegram botSource for Intercom, Telegram, checked on 2026-09-25YesThrough Sunshine Conversations, from Suite ProfessionalSource for Zendesk, Telegram, checked on 2026-09-25YesListed as a channelSource for Manychat, Telegram, checked on 2026-09-25YesOn the Plus and Premium plansSource for Tidio, Telegram, checked on 2026-09-25YesTelegram bot, on all plansSource for respond.io, Telegram, checked on 2026-09-25YesFrom the Mini planSource for Crisp, Telegram, checked on 2026-09-25
TikTokYesComments under your postsNot listed on their sitePage checked for Intercom, TikTok, checked on 2026-09-25NoTheir help center: no in-product TikTok integrationSource for Zendesk, TikTok, checked on 2026-09-25YesListed as a channelSource for Manychat, TikTok, checked on 2026-09-25Not listed on their sitePage checked for Tidio, TikTok, checked on 2026-09-25YesOn all plansSource for respond.io, TikTok, checked on 2026-09-25Not listed on their sitePage checked for Crisp, TikTok, checked on 2026-09-25
Replies to comments on social postsYesPublic and private replies, like and hideNoTheir help center: Instagram post comments do not create messagesSource for Intercom, Replies to comments on social posts, checked on 2026-09-25YesFacebook Page comments become ticketsSource for Zendesk, Replies to comments on social posts, checked on 2026-09-25YesComment to DM, and public replies on the postSource for Manychat, Replies to comments on social posts, checked on 2026-09-25YesFacebook and Instagram comments in the inboxSource for Tidio, Replies to comments on social posts, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Replies to comments on social posts, checked on 2026-09-25Not listed on their sitePage checked for Crisp, Replies to comments on social posts, checked on 2026-09-25
AI agent
AI agent answers customersYesIncluded in the plan; replies use AI creditsYesFin AI Agent, billed per outcomeSource for Intercom, AI agent answers customers, checked on 2026-09-25YesAI agents with a resolution allowanceSource for Zendesk, AI agent answers customers, checked on 2026-09-25YesAI Replies, from the Pro planSource for Manychat, AI agent answers customers, checked on 2026-09-25Paid add-onLyro AI Agent, a separate plan; 50 Lyro conversations on every planSource for Tidio, AI agent answers customers, checked on 2026-09-25YesAI Agents, from the Growth planSource for respond.io, AI agent answers customers, checked on 2026-09-25YesHugo AI Agent, from the Mini planSource for Crisp, AI agent answers customers, checked on 2026-09-25
AI hands over to a personYesWith the conversation summarisedYesFin escalates to a teammate by rules and guidanceSource for Intercom, AI hands over to a person, checked on 2026-09-25YesAI agents escalate to human agentsSource for Zendesk, AI hands over to a person, checked on 2026-09-25YesAI can assign the conversation to a team memberSource for Manychat, AI hands over to a person, checked on 2026-09-25YesLyro hands off to people by handoff rulesSource for Tidio, AI hands over to a person, checked on 2026-09-25YesAI Agent assigns to a person or a teamSource for respond.io, AI hands over to a person, checked on 2026-09-25YesHugo escalates to your inboxesSource for Crisp, AI hands over to a person, checked on 2026-09-25
AI voice agent on phone callsYesInbound and outbound, with transcriptsYesFin Voice, through their sales teamSource for Intercom, AI voice agent on phone calls, checked on 2026-09-25YesVoice AI agents; their help article marks it early accessSource for Zendesk, AI voice agent on phone calls, checked on 2026-09-25Not listed on their sitePage checked for Manychat, AI voice agent on phone calls, checked on 2026-09-25Not listed on their sitePage checked for Tidio, AI voice agent on phone calls, checked on 2026-09-25YesAI Agent answers inbound calls, from the Advanced planSource for respond.io, AI voice agent on phone calls, checked on 2026-09-25Not listed on their sitePage checked for Crisp, AI voice agent on phone calls, checked on 2026-09-25
Work
Tasks or ticketsYesOwners, statuses and templatesYesShared inbox and tickets, from the Essential planSource for Intercom, Tasks or tickets, checked on 2026-09-25YesTickets with routing and assignmentSource for Zendesk, Tasks or tickets, checked on 2026-09-25Not listed on their sitePage checked for Manychat, Tasks or tickets, checked on 2026-09-25YesTickets assigned to operatorsSource for Tidio, Tasks or tickets, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Tasks or tickets, checked on 2026-09-25YesTickets with routing and assignmentSource for Crisp, Tasks or tickets, checked on 2026-09-25
Replies wait for approvalYesOne review room for replies, posts, calls and emailYesA teammate approves steps in Fin ProceduresSource for Intercom, Replies wait for approval, checked on 2026-09-25Paid add-onAuto assist in the Copilot add-on: agents approve suggestionsSource for Zendesk, Replies wait for approval, checked on 2026-09-25YesYou approve AI Comments repliesSource for Manychat, Replies wait for approval, checked on 2026-09-25Not listed on their sitePage checked for Tidio, Replies wait for approval, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Replies wait for approval, checked on 2026-09-25Not listed on their sitePage checked for Crisp, Replies wait for approval, checked on 2026-09-25
Shared documents with comments and versionsYesArtifacts: comment, edit live, restore any versionNot listed on their sitePage checked for Intercom, Shared documents with comments and versions, checked on 2026-09-25Not listed on their sitePage checked for Zendesk, Shared documents with comments and versions, checked on 2026-09-25Not listed on their sitePage checked for Manychat, Shared documents with comments and versions, checked on 2026-09-25Not listed on their sitePage checked for Tidio, Shared documents with comments and versions, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Shared documents with comments and versions, checked on 2026-09-25Not listed on their sitePage checked for Crisp, Shared documents with comments and versions, checked on 2026-09-25
Website publishing on your own domainYesA free address or your own domainNot listed on their sitePage checked for Intercom, Website publishing on your own domain, checked on 2026-09-25Not listed on their sitePage checked for Zendesk, Website publishing on your own domain, checked on 2026-09-25Not listed on their sitePage checked for Manychat, Website publishing on your own domain, checked on 2026-09-25Not listed on their sitePage checked for Tidio, Website publishing on your own domain, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Website publishing on your own domain, checked on 2026-09-25Not listed on their sitePage checked for Crisp, Website publishing on your own domain, checked on 2026-09-25
Developers
Public APIYesREST API, webhooks and OpenAPIYesREST API referenceSource for Intercom, Public API, checked on 2026-09-25YesREST API referenceSource for Zendesk, Public API, checked on 2026-09-25YesPublic API, from the Pro planSource for Manychat, Public API, checked on 2026-09-25YesOpenAPI; most endpoints on the Plus and Premium plansSource for Tidio, Public API, checked on 2026-09-25YesDeveloper API, from the Growth planSource for respond.io, Public API, checked on 2026-09-25YesREST API and official librariesSource for Crisp, Public API, checked on 2026-09-25
Official command-line toolYesThe overblast CLI on npmNot listed on their sitePage checked for Intercom, Official command-line tool, checked on 2026-09-25YesZCLI, for building Zendesk apps and themesSource for Zendesk, Official command-line tool, checked on 2026-09-25Not listed on their sitePage checked for Manychat, Official command-line tool, checked on 2026-09-25Not listed on their sitePage checked for Tidio, Official command-line tool, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Official command-line tool, checked on 2026-09-25Not listed on their sitePage checked for Crisp, Official command-line tool, checked on 2026-09-25
Plan
Team seatsYes5 seats includedYesPriced per seatSource for Intercom, Team seats, checked on 2026-09-25YesPriced per agentSource for Zendesk, Team seats, checked on 2026-09-25Yes2 users on the Essential planSource for Manychat, Team seats, checked on 2026-09-25Yes10 seats on the Starter planSource for Tidio, Team seats, checked on 2026-09-25Yes5 users on the Starter planSource for respond.io, Team seats, checked on 2026-09-25Yes4 seats on the Mini planSource for Crisp, Team seats, checked on 2026-09-25
Public starting price€7.99 per weekor €24.99 per month, €199 per year; excluding VAT$29 per seat/mo, pay annuallyEssential plan. Fin AI Agent is billed per outcome on topSource for Intercom, Public starting price, checked on 2026-09-25$19 agent/month paid yearlySupport Team plan. Email and tickets; Suite Team, with messaging and telephony, is $55 agent/month paid yearlySource for Zendesk, Public starting price, checked on 2026-09-25$14 /mo, billed annuallyEssential plan. Set by billing country, excluding tax; 250 active contacts a month includedSource for Manychat, Public starting price, checked on 2026-09-25$24.17 /mo., billed annuallyStarter plan. 100 billable conversations; prices vary by regionSource for Tidio, Public starting price, checked on 2026-09-25$79 /month, billed yearlyStarter plan. Prices in USD; AI Agents start with the Growth planSource for respond.io, Public starting price, checked on 2026-09-25$45 Per month, per workspaceMini plan. A flat price per workspaceSource for Crisp, Public starting price, checked on 2026-09-25
Free trialYes3 days on weekly, 7 on monthly, 7 on yearly; card requiredYes14-day free trialSource for Intercom, Free trial, checked on 2026-09-25Yes14 day trial periodSource for Zendesk, Free trial, checked on 2026-09-25Yes14 days free on Essential and ProSource for Manychat, Free trial, checked on 2026-09-25Yes7-day free trialSource for Tidio, Free trial, checked on 2026-09-25YesFree 7-day trial of the Growth featuresSource for respond.io, Free trial, checked on 2026-09-25YesAny plan free for 14 daysSource for Crisp, Free trial, checked on 2026-09-25
Free planNoA free trial on every interval insteadNot listed on their sitePage checked for Intercom, Free plan, checked on 2026-09-25Not listed on their sitePage checked for Zendesk, Free plan, checked on 2026-09-25YesFree plan: 25 active contacts a month, 1 userSource for Manychat, Free plan, checked on 2026-09-25YesFree plan: 50 billable conversationsSource for Tidio, Free plan, checked on 2026-09-25Not listed on their sitePage checked for respond.io, Free plan, checked on 2026-09-25YesFree forever: 2 seats and the chat widgetSource for Crisp, Free plan, checked on 2026-09-25

listed · Paid add-on sold separately · — not listed on their site. Each fact links to the page it came from.

Based on each company's public pages on 25 September 2026. Prices are as each company publishes them, in its currency and billing period, and may differ by country or with taxes. Tell us if something changed: support@yumankind.com.

One company at a time

A page for each, with the rows where the two differ and every source.

Sources

The public pages each fact was read from, and when.

Intercom

Zendesk

Manychat

Tidio

respond.io

Crisp

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Every feature in the table is in the plan, with a free trial on each interval.

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