Overblast
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Overblast vs Intercom

Both help a business answer its customers. Here is what each one lists on its own public pages, row by row, with every source linked.

Overblast

One AI agent for every customer conversation, and a workspace for the work that follows: tasks, shared documents and websites.

From €7.99 a week or €24.99 a month, excluding VAT.

Intercom

A customer service platform that pairs a helpdesk (shared inbox, tickets, help center) with the Fin AI agent across chat, email, phone and social channels.

From $29 per seat/mo, pay annually (Essential), as published on 2026-09-25.

Side by side

Overblast and Intercom, row by row
WhatOverblastIntercom
Channels
WhatsAppYesMessages and WhatsApp callsYesOn all plans; charged per conversationSource for Intercom, WhatsApp, checked on 2026-09-25
InstagramYesMessages and commentsYesOn the Advanced and Expert plans; private messagesSource for Intercom, Instagram, checked on 2026-09-25
Facebook MessengerYesMessages, comments and reviewsYesOn the Advanced and Expert plans; private messagesSource for Intercom, Facebook Messenger, checked on 2026-09-25
EmailYesYour address, your SMTP or oursYesEmail support channelSource for Intercom, Email, checked on 2026-09-25
Website chatYesA chat page or a widget, chat links and QR codesYesMessenger live chat, from the Essential planSource for Intercom, Website chat, checked on 2026-09-25
Phone callsYesYour own extension of the Overblast shared lineYesIntercom Phone, inbound and outbound; usage-basedSource for Intercom, Phone calls, checked on 2026-09-25
TelegramYesMessagesYesThrough a Telegram botSource for Intercom, Telegram, checked on 2026-09-25
TikTokYesComments under your postsNot listed on their sitePage checked for Intercom, TikTok, checked on 2026-09-25
Replies to comments on social postsYesPublic and private replies, like and hideNoTheir help center: Instagram post comments do not create messagesSource for Intercom, Replies to comments on social posts, checked on 2026-09-25
AI agent
AI agent answers customersYesIncluded in the plan; replies use AI creditsYesFin AI Agent, billed per outcomeSource for Intercom, AI agent answers customers, checked on 2026-09-25
AI hands over to a personYesWith the conversation summarisedYesFin escalates to a teammate by rules and guidanceSource for Intercom, AI hands over to a person, checked on 2026-09-25
AI voice agent on phone callsYesInbound and outbound, with transcriptsYesFin Voice, through their sales teamSource for Intercom, AI voice agent on phone calls, checked on 2026-09-25
Work
Tasks or ticketsYesOwners, statuses and templatesYesShared inbox and tickets, from the Essential planSource for Intercom, Tasks or tickets, checked on 2026-09-25
Replies wait for approvalYesOne review room for replies, posts, calls and emailYesA teammate approves steps in Fin ProceduresSource for Intercom, Replies wait for approval, checked on 2026-09-25
Shared documents with comments and versionsYesArtifacts: comment, edit live, restore any versionNot listed on their sitePage checked for Intercom, Shared documents with comments and versions, checked on 2026-09-25
Website publishing on your own domainYesA free address or your own domainNot listed on their sitePage checked for Intercom, Website publishing on your own domain, checked on 2026-09-25
Developers
Public APIYesREST API, webhooks and OpenAPIYesREST API referenceSource for Intercom, Public API, checked on 2026-09-25
Official command-line toolYesThe overblast CLI on npmNot listed on their sitePage checked for Intercom, Official command-line tool, checked on 2026-09-25
Plan
Team seatsYes5 seats includedYesPriced per seatSource for Intercom, Team seats, checked on 2026-09-25
Public starting price€7.99 per weekor €24.99 per month, €199 per year; excluding VAT$29 per seat/mo, pay annuallyEssential plan. Fin AI Agent is billed per outcome on topSource for Intercom, Public starting price, checked on 2026-09-25
Free trialYes3 days on weekly, 7 on monthly, 7 on yearly; card requiredYes14-day free trialSource for Intercom, Free trial, checked on 2026-09-25
Free planNoA free trial on every interval insteadNot listed on their sitePage checked for Intercom, Free plan, checked on 2026-09-25

listed · Paid add-on sold separately · — not listed on their site. Each fact links to the page it came from.

Based on each company's public pages on 25 September 2026. Prices are as each company publishes them, in its currency and billing period, and may differ by country or with taxes. Tell us if something changed: support@yumankind.com.

Where they differ

The rows above, sorted by who lists them. Price, trial and seats are in the table.

Both list

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Email
  • Website chat
  • Phone calls
  • Telegram
  • AI agent answers customers
  • AI hands over to a person
  • AI voice agent on phone calls
  • Tasks or tickets
  • Replies wait for approval
  • Public API

Overblast lists, Intercom does not

  • TikTok (not listed on their site)
  • Replies to comments on social posts (their page says it is not offered)
  • Shared documents with comments and versions (not listed on their site)
  • Website publishing on your own domain (not listed on their site)
  • Official command-line tool (not listed on their site)

Intercom lists, Overblast does not

  • None of these rows.

Sources

The Intercom pages each fact was read from, and when.

Intercom

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