Overblast
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Overblast vs Tidio

Both help a business answer its customers. Here is what each one lists on its own public pages, row by row, with every source linked.

Overblast

One AI agent for every customer conversation, and a workspace for the work that follows: tasks, shared documents and websites.

From €7.99 a week or €24.99 a month, excluding VAT.

Tidio

A customer service platform that combines live chat, a help desk with tickets, the Lyro AI agent and automated Flows in one inbox for website and messaging channels.

From $24.17 /mo., billed annually (Starter), as published on 2026-09-25.

Side by side

Overblast and Tidio, row by row
WhatOverblastTidio
Channels
WhatsAppYesMessages and WhatsApp callsYesListed on the pricing pageSource for Tidio, WhatsApp, checked on 2026-09-25
InstagramYesMessages and commentsYesInstagram messages in the Tidio inboxSource for Tidio, Instagram, checked on 2026-09-25
Facebook MessengerYesMessages, comments and reviewsYesListed on the pricing pageSource for Tidio, Facebook Messenger, checked on 2026-09-25
EmailYesYour address, your SMTP or oursYesSeveral email inboxes can be connectedSource for Tidio, Email, checked on 2026-09-25
Website chatYesA chat page or a widget, chat links and QR codesYesLive chat widget, on all plansSource for Tidio, Website chat, checked on 2026-09-25
Phone callsYesYour own extension of the Overblast shared lineNot listed on their sitePage checked for Tidio, Phone calls, checked on 2026-09-25
TelegramYesMessagesYesOn the Plus and Premium plansSource for Tidio, Telegram, checked on 2026-09-25
TikTokYesComments under your postsNot listed on their sitePage checked for Tidio, TikTok, checked on 2026-09-25
Replies to comments on social postsYesPublic and private replies, like and hideYesFacebook and Instagram comments in the inboxSource for Tidio, Replies to comments on social posts, checked on 2026-09-25
AI agent
AI agent answers customersYesIncluded in the plan; replies use AI creditsPaid add-onLyro AI Agent, a separate plan; 50 Lyro conversations on every planSource for Tidio, AI agent answers customers, checked on 2026-09-25
AI hands over to a personYesWith the conversation summarisedYesLyro hands off to people by handoff rulesSource for Tidio, AI hands over to a person, checked on 2026-09-25
AI voice agent on phone callsYesInbound and outbound, with transcriptsNot listed on their sitePage checked for Tidio, AI voice agent on phone calls, checked on 2026-09-25
Work
Tasks or ticketsYesOwners, statuses and templatesYesTickets assigned to operatorsSource for Tidio, Tasks or tickets, checked on 2026-09-25
Replies wait for approvalYesOne review room for replies, posts, calls and emailNot listed on their sitePage checked for Tidio, Replies wait for approval, checked on 2026-09-25
Shared documents with comments and versionsYesArtifacts: comment, edit live, restore any versionNot listed on their sitePage checked for Tidio, Shared documents with comments and versions, checked on 2026-09-25
Website publishing on your own domainYesA free address or your own domainNot listed on their sitePage checked for Tidio, Website publishing on your own domain, checked on 2026-09-25
Developers
Public APIYesREST API, webhooks and OpenAPIYesOpenAPI; most endpoints on the Plus and Premium plansSource for Tidio, Public API, checked on 2026-09-25
Official command-line toolYesThe overblast CLI on npmNot listed on their sitePage checked for Tidio, Official command-line tool, checked on 2026-09-25
Plan
Team seatsYes5 seats includedYes10 seats on the Starter planSource for Tidio, Team seats, checked on 2026-09-25
Public starting price€7.99 per weekor €24.99 per month, €199 per year; excluding VAT$24.17 /mo., billed annuallyStarter plan. 100 billable conversations; prices vary by regionSource for Tidio, Public starting price, checked on 2026-09-25
Free trialYes3 days on weekly, 7 on monthly, 7 on yearly; card requiredYes7-day free trialSource for Tidio, Free trial, checked on 2026-09-25
Free planNoA free trial on every interval insteadYesFree plan: 50 billable conversationsSource for Tidio, Free plan, checked on 2026-09-25

listed · Paid add-on sold separately · — not listed on their site. Each fact links to the page it came from.

Based on each company's public pages on 25 September 2026. Prices are as each company publishes them, in its currency and billing period, and may differ by country or with taxes. Tell us if something changed: support@yumankind.com.

Where they differ

The rows above, sorted by who lists them. Price, trial and seats are in the table.

Both list

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Email
  • Website chat
  • Telegram
  • Replies to comments on social posts
  • AI agent answers customers (a paid add-on at Tidio)
  • AI hands over to a person
  • Tasks or tickets
  • Public API

Overblast lists, Tidio does not

  • Phone calls (not listed on their site)
  • TikTok (not listed on their site)
  • AI voice agent on phone calls (not listed on their site)
  • Replies wait for approval (not listed on their site)
  • Shared documents with comments and versions (not listed on their site)
  • Website publishing on your own domain (not listed on their site)
  • Official command-line tool (not listed on their site)

Tidio lists, Overblast does not

  • Free plan

Sources

The Tidio pages each fact was read from, and when.

Tidio

Other comparisons

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Try Overblast free

Each interval starts with its own free trial. Connect a channel and switch the agent on.

Start free See pricing

Free for 7 days · Card required · Cancel before it ends and pay nothing