OverblastAI agent
An AI agent that answers, and knows when to ask
Your knowledge, your tone, your rules, with a person one step away. Overblast's agent comes with the plan, so you do not need one of your own.
Free for 7 days Card required Cancel before it ends and pay nothing
Channels
What it knows
Knowledge
It answers from what you taught it
Your menu, your prices, your opening hours, your policies. Write them in the console, or keep them in a folder on your Mac with 00 and the agent reads them from there.
Notes and files
Add what the agent should know in the console: text, documents, price lists.
A folder on your Mac
With 00 linked to your workspace, the agent answers around the clock from the knowledge you keep on your Mac.
Each customer's history
Before it replies, the agent sees what this customer said before, on any channel.
Channels
On where you want it, off where you don't
Turn the agent on for every channel or only a few. Switch it off for one conversation when you want to take it yourself, and back on when you're done.
- On or off per channel, and per conversation
- Replies in seconds, at any hour
- Your team sees every reply the agent sent
Hand-off
A person is one step away
When a customer asks for something the agent can't promise, it says so, and asks your team. The person who picks it up gets the conversation summarised, not a wall of messages.
- Asks a teammate when it isn't sure
- Escalates a call to a person when the caller asks
- The answer goes back to the customer in the same conversation
Review
Anything you want to check waits for a yes
Choose what the agent may send on its own. Held replies, posts, outbound calls and scheduled emails wait in one review room until an owner or a manager approves them.
- Held messages and moderated posts
- Outbound calls and scheduled email
- Approve, edit or send back
Payments
Take payments in the conversation
Connect your Stripe account and the agent can send a payment link for a deposit or an order, right where the customer asked for it. The money goes to your Stripe account.
- Payment links in any channel
- The money goes straight to your own Stripe account
Teach your agent your business
Add what it should know, switch it on for one channel, and watch the first replies go out.
Free for 7 days · Card required · Cancel before it ends and pay nothing